How do you control the quality ?
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Q: How do you control the quality ?
A
Scissors are quality checked 1 by 1 for four times, 100% assured. Random inspection is added to finished scissors again
Who could provide the Warranty Service?
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Q: Who could provide the Warranty Service?
A
Normally is one year warranty from the shipping date. If it is within the warranty period, our factory will be responsible for it. If it is out of warranty, we will provide paid maintenance service.
When will I receive my order ?
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Q: When will I receive my order ?
A
It depends on the shipping method you used, if the package have been shipped, suggest you to track the shipment via below paths:
① log in your account at My Alibaba -> Order Management -> Order Details -> Shipping Details
② if the package shipped via express, you can use the tracking number to track On https://www.17track.net/en
What colors do you have?
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Q: What colors do you have?
A
Besides silver scissors, we have different kinds of color titanium, such as black, blue, rainbow, yellow gold, rose gold, Light rose gold and so on.
Is Yonghe scissors a factory or trading company?
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Q: Is Yonghe scissors a factory or trading company?
A
We are a factory, manufacturing quality hair cutting scissors and pet grooming scissors, founded in 2002. But we are have the right to export and import by our own self. Thus can also be regarded as a combo company of manufacturing and trading.
What is the material of hair (pet) scissors?
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Q: What is the material of hair (pet) scissors?
A
The steels we use are 9CR18 from China, and Japanese steels including SUS 440C, VG10, Japanese Super high cobalt steel, ATS314 both forged and non-forged, Nano Powder steel and the Swedish Damascus steel .
What is the hardness of your scissors , the top one ?
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Q: What is the hardness of your scissors , the top one ?
A
Different steels may have similar hardness, such as about 59±1HRC for our 9CR scissors, and about 59-62HRC for Japanese steel scissors.
However, it is not correct that the higher the hardness is the better the scissors are, but it is important to make the scissors get the right hardness.
In Yonghe Scissor factory, only scissors of same steel are put into the furnace for the heat treatment so that the time and temperature can be control preciously according to the feature of that steel to make sure Scissors of different steels can get it’s right hardness.
Which brand scissors are made in YONGHE ?
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Q: Which brand scissors are made in YONGHE ?
A
We are so sorry but can’t share our customers’ with any third party if not allowed by our customers. Vice versa, we will not leak your brand to any other company if without your permission
How about the price?
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Q: How about the price?
A
Prices may differ according to different steels and models etc., Please confirm the precise price with us.
Do you have a sample to test?
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Q: Do you have a sample to test?
A
Yes, the testing samples would be provided with sample cost and postage prepaid.